Support

We're here to help. Most questions are answered below — for anything else, get in touch.

Common questions

The extension isn't capturing the full page

Some sites use virtualized scrolling. Try slowing the capture speed in Settings, or scroll to the bottom of the page once before capturing.

Where are my captures saved?

Exported files are saved to your browser's default downloads folder. Local history lives in the extension popup.

Smart Cleanup didn't remove a banner

Some banners use custom selectors. Open Settings and enable "Aggressive Cleanup" for harder cases.

Contact us

Reach out at capturenest@outlook.jp. We reply within one business day.